Getting to Yes: Negotiating Agreement Without Giving In

The foundation text on interest-based problem-solving and negotiation. Since its original publication nearly thirty years ago, "Getting to Yes" has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals … Continue reading Getting to Yes: Negotiating Agreement Without Giving In

High Performance Engagement (HPE) has been a fantastic success story for Air New Zealand

"High Performance Engagement (HPE) has been a fantastic success story for Air New Zealand, setting the tone for collaboration at all levels of the organisation. Employees have direct and substantive involvement in problem solving, initiating improvements and the decision-making process, which has led to an increase in collaboration scores in our regular employee engagement survey. HPE has … Continue reading High Performance Engagement (HPE) has been a fantastic success story for Air New Zealand

Interest Based Problem Solving – The Steps

At its heart, Interest Based Problem Solving is inherently simple.  There are four steps. Step 1: Defining the Problem - The Opportunity Statement This step leads a team to develop an Opportunity Statement.  An opportunity statement creates the boundaries for the problem solving, usually begins with “What can/might we do to …”, is open-ended and … Continue reading Interest Based Problem Solving – The Steps

Interests and Positions – IBPS and a Tale of Two Chefs

Interest Based Problem Solving is one of the key tools used in a High Performance through Engagement Strategy.  It enables the people closest to the customer or processes to clarify the problems, analyse the problem, develop multiple options and craft innovative solutions. The use of Interest Based Problem Solving (IBPS) as a means to engage … Continue reading Interests and Positions – IBPS and a Tale of Two Chefs

What is interest-based bargaining? A free online training module.

This is one of the best online introductions to Interest-Based Bargaining we have seen and we acknowledge the copyright of The Fair Work Commission in Australia. Learn about a collaborative approach to bargaining – interest-based bargaining – and hear from employers, employees and representatives who have used it in their workplaces. Module overview This learning … Continue reading What is interest-based bargaining? A free online training module.

How to create an environment​ for breakthrough results in any team.

Team breakthroughs require a combination of skill and expertise,  constructive interpersonal behaviour and rational thinking. The size of your breakthrough depends on the quality of the decision, multiplied by the degree to which the decision is accepted by those who must implement it.  Quality and Acceptance are brought about through consensus decision-making. Skill and expertise … Continue reading How to create an environment​ for breakthrough results in any team.