Managing Conflict in the Workplace Archives

Category: Managing Conflict in the Workplace

It is estimated that employees spend 42% of their time engaging in or attempting to resolve conflict and 20% of Managers’ time is consumed with conflict-related issues.

“Managing Conflict in the Workplace” is a resource that provides insights, strategies, and practical steps to help organizations foster a harmonious and collaborative work environment. This category covers the critical interplay between commercial responsibility, customer value, and culture, and offers a prerequisite guide to effectively addressing workplace conflict. By exploring topics such as interest-based problem-solving, psychological safety, diversity and inclusion, conflict resolution, and continuous learning, we aim to equip leaders and employees with the tools needed to navigate disagreements productively and create a thriving, innovative, and satisfying workplace for all.

September 8, 2023September 12, 2023 Karl Perry High Performance Organisations, High Performance Teams, Leadership, Managing Conflict in the Workplace, Theory of Constraints

Inherent Simplicity: A New Lens to Understand the Human System

In trying to improve organizational performance we often find ourselves overwhelmed by the intricacies of human behavior, societal dynamics, and the myriad of emotions and cognitive processes that drive our actions. The human system, with its vast web of interconnections, is a classic example of a "complex adaptive system" (CAS). But what if we could … Continue reading Inherent Simplicity: A New Lens to Understand the Human System

September 7, 2023September 11, 2023 Karl Perry Inherent Dignity, Leadership, Managing Conflict in the Workplace, Mindset, Theory of Constraints

Eliyahu M. Goldratt: A Psychological Deep Dive into Life’s Challenges

Eliyahu M. Goldratt, revered for his Theory of Constraints, ventured beyond the typical business paradigms. Throughout his works, he delves deep into the human psyche, unpacking the mental and emotional challenges we face. His collaboration with his daughter, Efrat Goldratt-Ashlag, is particularly illuminating, shedding light on the psychological barriers to a fulfilling life. Goldratt's Psychological … Continue reading Eliyahu M. Goldratt: A Psychological Deep Dive into Life’s Challenges

March 10, 2023October 20, 2023 Karl Perry High Performance Organisations, High Performance through Engagement, Human Synergistics, Interest-Based Problem-Solving (IBPS), Leadership, Managing Conflict in the Workplace, The 3Cs Model, Theory of Constraints

How to evaporate Conflict, reduce Silos and stop inefficiency in your organisation

Discover the Power of finding Synergy between Commercial Responsibility, Customer Value, and Culture Are you tired of the conflict, silos and inefficiency that stop your organisation from delivering on its potential? Do you want more collaboration, flow and throughput to drive performance and achieve more for your organisation? If so, then this webinar could be for you! … Continue reading How to evaporate Conflict, reduce Silos and stop inefficiency in your organisation

November 30, 2022March 31, 2023 Karl Perry Collective Problem Solving, Interest-Based Mediation, Interest-Based Negotiations, Interest-Based Problem-Solving (IBPS), Managing Conflict in the Workplace, The 3Cs Model

What is Interest-Based Problem-Solving?

It is estimated that employees spend 42% of their time engaging in or attempting to resolve conflict and 20% of Managers' time is consumed with conflict-related issues. Masters and Albright (2002), in The Complete Guide to Conflict Resolution in the Workplace, point out that people thrive on conflict in most areas of their lives–football games, political debates, legal disputes–yet … Continue reading What is Interest-Based Problem-Solving?

November 25, 2022March 31, 2023 Karl Perry Interest-Based Negotiations, Interest-Based Problem-Solving (IBPS), Managing Conflict in the Workplace, Recommended Reading

Getting to Yes: Negotiating Agreement Without Giving In

The foundation text on interest-based problem-solving and negotiation. Since its original publication nearly thirty years ago, "Getting to Yes" has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals … Continue reading Getting to Yes: Negotiating Agreement Without Giving In

October 25, 2022March 31, 2023 Karl Perry Interest-Based Mediation, Interest-Based Negotiations, Interest-Based Problem-Solving (IBPS), Managing Conflict in the Workplace

Interests and Positions – IBPS and a Tale of Two Chefs

Interest Based Problem Solving is one of the key tools used in a High Performance through Engagement Strategy. It enables the people closest to the customer or processes to clarify the problems, analyse the problem, develop multiple options and craft innovative solutions. The use of Interest Based Problem Solving (IBPS) as a means to engage … Continue reading Interests and Positions – IBPS and a Tale of Two Chefs

Hi, I am Karl Perry.

I’m the founder of YourThinkingCoach.com

With over 20 years of experience in coaching, facilitating, training, and mentoring, along with expertise in HR, IR an OD, I help people move from conflict to harmony using well-researched, scientific, and systems-based methods.

My core competencies include conflict resolution, interest-based problem-solving, collective negotiations, coaching, training, leadership development and High Performance through Engagement. I am Jonah trained and highly proficient with the Theory of Constraints Thinking Process.

My purpose is to empower leaders and teams to achieve harmony and high performance in a fast-changing, complex, and global work environment.

🏅You could think of me as a professional sports coach, standing on the sidelines, helping players maximize their performance individually, work together as a team and using a well-researched playbook to achieve the highest possible levels of performance.

The 1992 United States men’s Olympic basketball team, nicknamed the “Dream Team”, was once described as “the greatest collection of basketball talent on the planet”. Michael Jordan described it differently. He described them as having the best harmony.

💼 My work spans multiple sectors, including aviation, finance, tourism, education, public sector and health. I have facilitated hundreds of problems solving teams and negotiations, and I have worked with leaders at all levels from across the globe.

When you are ready to evaporate the conflict in your organisation reach out.

I’m happy to have a chat about how I can help you create more harmony.