In trying to improve organizational performance we often find ourselves overwhelmed by the intricacies of human behavior, societal dynamics, and the myriad of emotions and cognitive processes that drive our actions. The human system, with its vast web of interconnections, is a classic example of a "complex adaptive system" (CAS). But what if we could … Continue reading Inherent Simplicity: A New Lens to Understand the Human System
Eliyahu M. Goldratt, revered for his Theory of Constraints, ventured beyond the typical business paradigms. Throughout his works, he delves deep into the human psyche, unpacking the mental and emotional challenges we face. His collaboration with his daughter, Efrat Goldratt-Ashlag, is particularly illuminating, shedding light on the psychological barriers to a fulfilling life. Goldratt's Psychological … Continue reading Eliyahu M. Goldratt: A Psychological Deep Dive into Life’s Challenges
Discover the Power of finding Synergy between Commercial Responsibility, Customer Value, and Culture Are you tired of the conflict, silos and inefficiency that stop your organisation from delivering on its potential? Do you want more collaboration, flow and throughput to drive performance and achieve more for your organisation? If so, then this webinar could be for you! … Continue reading How to evaporate Conflict, reduce Silos and stop inefficiency in your organisation
It is estimated that employees spend 42% of their time engaging in or attempting to resolve conflict and 20% of Managers' time is consumed with conflict-related issues. Masters and Albright (2002), in The Complete Guide to Conflict Resolution in the Workplace, point out that people thrive on conflict in most areas of their lives–football games, political debates, legal disputes–yet … Continue reading What is Interest-Based Problem-Solving?
The foundation text on interest-based problem-solving and negotiation. Since its original publication nearly thirty years ago, "Getting to Yes" has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals … Continue reading Getting to Yes: Negotiating Agreement Without Giving In
Interest Based Problem Solving is one of the key tools used in a High Performance through Engagement Strategy. It enables the people closest to the customer or processes to clarify the problems, analyse the problem, develop multiple options and craft innovative solutions. The use of Interest Based Problem Solving (IBPS) as a means to engage … Continue reading Interests and Positions – IBPS and a Tale of Two Chefs