For collective problem solving to be really effective there are three things to get right: 1. Get the right people in the room. It seems obvious but often goes unchecked. Do you have the subject matter expertise in the room or, at a minimum, do you have access to them? Are the decision makers present … Continue reading Collective problem solving – three tips to make it work better.
There are fundamentally two approaches to dealing with resistance to change. First, we can see the power in it and utilise it in the same way as Dr. Kegan and Dr. Lahey suggest in my last post or, we can see it as harmful and try to eliminate it. In 2001 Prof. Victoria Mabin and … Continue reading Remove resistance or harness it?
"It's worth remembering that we lived in tribes for millennia, long before we learned how to speak. Emotional connection is our default. We only added words and symbolic logic much later. There are a few places where all that matters is the words. Where the force of logic is sufficient to change the moment. The rest … Continue reading Facilitating change – the real issues are …
Fire engines are really important. When someone's house or business is burning down or there is a major problem it will often be a fire engine that "saves the day". That is why they have real value. But, when things are quiet, fire engines just sit there doing nothing. What is worse is that they … Continue reading How efficient is a fire engine?