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What is High Performance through Engagement?
“We are in the middle of one of the most profound shifts in human history, where the primary work of mankind is moving from the Industrial Age of “control” to the Knowledge Worker Age of “release.” – Stephen R Covey For centuries people have organised themselves into collective groups. We all know that when we … Continue reading What is High Performance through Engagement?
Unlocking Sustainable High Performance: The Power of the Three-Legged Stool
In the context of sustainable high performance in an organization, the three-legged stool metaphor represents the three necessary conditions for achieving that goal: Commercial Responsibility, Customer Value, and Culture. The first leg of the stool is Commercial responsibility, which refers to an organization's ability to manage its finances, resources, and operations to ensure its long-term … Continue reading Unlocking Sustainable High Performance: The Power of the Three-Legged Stool
Five Ways Interest-Based Problem-Solving Accelerates Personal Growth and Development at Work
Interest-Based Problem-Solving, an approach rooted in addressing the underlying needs, interests, and concerns of all parties involved, has gained prominence as an effective method for conflict resolution and collaboration in the workplace. In addition to fostering stronger working relationships, this method can also accelerate personal growth and development. By incorporating elements of Robert Kegan's Constructive … Continue reading Five Ways Interest-Based Problem-Solving Accelerates Personal Growth and Development at Work
You don’t have to “go it alone”
Amanda had always been fiercely independent. She prided herself on being self-reliant and self-sufficient. She had built a successful business from the ground up, and she was always looking for new opportunities to expand it further. But there was a problem. Amanda had trouble relating to others. She struggled to connect with people on a … Continue reading You don’t have to “go it alone”
How to evaporate Conflict, reduce Silos and stop Bloating in your organisation
Discover the Power of finding Synergy between Commercial Responsibility, Customer Value, and Culture Are you tired of the conflict, silos and bloating that stop your organisation from delivering on its potential? Do you want more collaboration, flow and throughput to drive performance and achieve more for your organisation? If so, then this webinar could be for you! Join … Continue reading How to evaporate Conflict, reduce Silos and stop Bloating in your organisation
How to stop the habit of being against things
Peter had always been an ambitious individual. He was a high-performing manager at a reputable company, and he was always seeking to improve the way things were done. One day, he had an idea to harness the power of his team's ideas to achieve even better performance. He knew that if he could get his … Continue reading How to stop the habit of being against things
How to stop having difficulty being accepted
Amanda had always been fiercely independent. She started her small business from scratch and worked hard to make it successful. However, as the business grew, Amanda realized that she needed to collaborate with others to expand further. She struggled with the idea of relying on others and found it hard to trust anyone else with … Continue reading How to stop having difficulty being accepted
Learning to accept criticism
Loraine was a high achiever and a perfectionist who had always taken her work very seriously. However, she had a reputation for not taking criticism well, which often made it difficult for her to collaborate effectively with others. Loraine recognised that she had conflicting needs. On one hand, she wanted to improve herself and to … Continue reading Learning to accept criticism
Giving up being dictatorial
Trevor had always been a successful businessman but had difficulty letting go of control. He believed that to have great decisions happening in the business, he needed to keep control of the decision-making. But as he began to recognise the importance of his employees' input, he realised he needed to find a different way. Trevor … Continue reading Giving up being dictatorial
How to deal with internal conflict
Amanda had always been a determined woman. She had started her own small business from scratch, and it had grown to become a successful enterprise. But as the years passed, she found herself feeling more and more disconnected from the people around her. She had become so focused on her work that she had forgotten … Continue reading How to deal with internal conflict
How to develop your Leadership mindset.
How can we combine the research on adult development with existing world-class tools to measure mindset and accelerate the journey towards great leadership? A leader's mindset plays a huge role in their leadership development. We know that different levels of mindset elicit different types of behaviours. For example, a person with a fixed mindset will … Continue reading How to develop your Leadership mindset.
Why do we find it so hard to change mindset?
Have you ever wondered why we often find it so hard to change mindset? Consider the common phrase, 'You can't teach an old dog new tricks'… Now think about a recent example where you attempted to make a change in your behaviour at work, or at home, but inevitably fell back into old habits… Why … Continue reading Why do we find it so hard to change mindset?
How to become a ‘daring’ leader …
If daring is the key to great leadership, and vulnerability is the key to being daring, then how can we combine the research on vulnerability with existing world-class tools to measure our journey towards becoming a great leader? The picture below shows the before and after of one of my clients. It shows a shift from … Continue reading How to become a ‘daring’ leader …
What is Interest-Based Problem-Solving?
It is estimated that employees spend 42% of their time engaging in or attempting to resolve conflict and 20% of Managers' time is consumed with conflict-related issues. Masters and Albright (2002), in The Complete Guide to Conflict Resolution in the Workplace, point out that people thrive on conflict in most areas of their lives–football games, political debates, legal disputes–yet … Continue reading What is Interest-Based Problem-Solving?
Interest Based Problem Solving – The Steps
At its heart, Interest Based Problem Solving is inherently simple. There are four steps. Step 1: Defining the Problem - The Opportunity Statement This step leads a team to develop an Opportunity Statement. An opportunity statement creates the boundaries for the problem solving, usually begins with “What can/might we do to …”, is open-ended and … Continue reading Interest Based Problem Solving – The Steps
The problems with Interest-Based Problem-Solving and how to fix them
The use of Interest-Based Problem-Solving (IBPS) to engage employees (and their representatives) in solving business problems is gaining momentum worldwide. At its heart, IBPS is a form of systems thinking that provides a structure to a problem solving or negotiating session where instead of it being “you against me because of the problem”, it becomes “you and … Continue reading The problems with Interest-Based Problem-Solving and how to fix them
Getting to Yes: Negotiating Agreement Without Giving In
The foundation text on interest-based problem-solving and negotiation. Since its original publication nearly thirty years ago, "Getting to Yes" has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals … Continue reading Getting to Yes: Negotiating Agreement Without Giving In
The Theory of Constraints and Inherent Dignity
IF you start from the premise that people are "Inherently Good" AND you use the principle of "Inherent Simplicity" to help people discover more "Inherent Harmony", THEN you will release more of the "Inherent Potential” and gain access to more “Inherent Dignity”. The four pillars or beliefs of Theory of Constraints (TOC) Management Philosophy are … Continue reading The Theory of Constraints and Inherent Dignity
How to improve your leadership with 4 questions!
Here is how you improve your leadership thinking and behaviour. There are four questions you must answer. They logically have to be answered in order. Why change? Only you can answer this one. You know better than anyone what change will fix for you and what the benefit of improvement is. It is safe to … Continue reading How to improve your leadership with 4 questions!