“Who we are in the present includes who we were in the past.”- Fred Rogers
“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.”- Albert Einstein
It is estimated that employees spend 42% of their time engaging in or attempting to resolve conflict and 20% of Managers time is consumed with conflict related issues. Masters and Albright (2002), in The Complete Guide to Conflict Resolution in the Workplace, point out that people thrive on conflict in most areas of their lives–football games, political debates, legal … Continue reading What is Interest-Based Problem-Solving?
"An expert is not someone who gives you the answer, it is someone who asks the right question."- Eliyahu M. Goldratt